Who we are
Privacy Policy
Effective Date: June 2026
LIVO PG Wagholi Pune respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, accommodation services, inquiry forms, phone calls, WhatsApp communication, and resident onboarding processes.
1. About Us
LIVO PG provides safe, comfortable, and affordable accommodation for students and working professionals in Wagholi, Pune, Maharashtra.
Website: https://livopg.com
2. Information We Collect
We may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Permanent Address
- Emergency Contact Details
- Occupation or Educational Information
- Identity Verification Documents
- Booking and Accommodation Information
- Information submitted through contact forms, WhatsApp, phone calls, and emails
3. Resident KYC & Verification
For the safety and security of all residents and to comply with applicable laws and local authority requirements, residents may be required to provide valid KYC documents such as:
- Aadhaar Card
- PAN Card
- Passport
- Driving License
- Voter ID Card
- Other Government-Issued Identification Documents
Where required under Maharashtra Government regulations, local authority guidelines, or law enforcement requirements, resident information may be submitted for police verification and record-keeping purposes.
All verification information is handled securely and used only for legal compliance, security, accommodation management, and resident verification.
4. How We Use Your Information
Your information may be used to:
- Process accommodation inquiries and bookings
- Verify resident identity
- Manage room allocation and occupancy
- Contact you regarding accommodation services
- Provide customer support
- Improve our services and website experience
- Maintain resident safety and security
- Comply with legal and regulatory obligations
5. Information Sharing
LIVO PG does not sell, rent, or trade personal information to third parties.
Information may be shared only:
- When required by law
- For police verification or regulatory compliance
- To protect the rights, safety, and property of residents and management
- In response to lawful government requests
6. Cookies
Our website may use cookies and similar technologies to improve website functionality, user experience, and analytics.
Users may disable cookies through browser settings; however, certain website features may not function properly.
7. Third-Party Services
Our website may use third-party services including:
- Google Analytics
- Google Search Console
- Google Maps
- WhatsApp Click-to-Chat
- Contact Form Services
- Social Media Platforms
These services may collect limited technical information according to their own privacy policies.
8. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
9. Data Retention
Personal information and resident verification records may be retained as necessary for:
- Accommodation management
- Security purposes
- Legal compliance
- Resident support
- Regulatory record-keeping requirements
10. Your Rights
You may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal data where legally permissible
- Information regarding how your data is processed
Requests may be submitted using the contact details provided below.
11. Children’s Privacy
LIVO PG services are intended for eligible residents and adults. We do not knowingly collect personal information from minors without appropriate authorization where required.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
13. Contact Us
LIVO PG Wagholi Pune
Address:
Wagholi, Pune, Maharashtra, India
Phone:
+91 74991 16449
+91 84950 30070
Email:
info@livopg.com
Website:
https://livopg.com
For any privacy-related concerns, accommodation inquiries, resident verification requests, or data protection questions, please contact us using the information above.
