Who we are

Privacy Policy

Effective Date: June 2026

LIVO PG Wagholi Pune respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, accommodation services, inquiry forms, phone calls, WhatsApp communication, and resident onboarding processes.

1. About Us

LIVO PG provides safe, comfortable, and affordable accommodation for students and working professionals in Wagholi, Pune, Maharashtra.

Website: https://livopg.com

2. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Permanent Address
• Emergency Contact Details
• Occupation or Educational Information
• Identity Verification Documents
• Booking and Accommodation Information
• Information submitted through contact forms, WhatsApp, phone calls, and emails

3. Resident KYC & Verification

For the safety and security of all residents and to comply with applicable laws and local authority requirements, residents may be required to provide valid KYC documents such as:

• Aadhaar Card
• PAN Card
• Passport
• Driving License
• Voter ID Card
• Other Government-Issued Identification Documents

Where required under Maharashtra Government regulations, local authority guidelines, or law enforcement requirements, resident information may be submitted for police verification and record-keeping purposes.

All verification information is handled securely and used only for legal compliance, security, accommodation management, and resident verification.

4. How We Use Your Information

Your information may be used to:

• Process accommodation inquiries and bookings
• Verify resident identity
• Manage room allocation and occupancy
• Contact you regarding accommodation services
• Provide customer support
• Improve our services and website experience
• Maintain resident safety and security
• Comply with legal and regulatory obligations

5. Information Sharing

LIVO PG does not sell, rent, or trade personal information to third parties.

Information may be shared only:

• When required by law
• For police verification or regulatory compliance
• To protect the rights, safety, and property of residents and management
• In response to lawful government requests

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, user experience, and analytics.

Users may disable cookies through browser settings; however, certain website features may not function properly.

7. Third-Party Services

Our website may use third-party services including:

• Google Analytics
• Google Search Console
• Google Maps
• WhatsApp Click-to-Chat
• Contact Form Services
• Social Media Platforms

These services may collect limited technical information according to their own privacy policies.

8. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

9. Data Retention

Personal information and resident verification records may be retained as necessary for:

• Accommodation management
• Security purposes
• Legal compliance
• Resident support
• Regulatory record-keeping requirements

10. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal data where legally permissible
• Information regarding how your data is processed

Requests may be submitted using the contact details provided below.

11. Children’s Privacy

LIVO PG services are intended for eligible residents and adults. We do not knowingly collect personal information from minors without appropriate authorization where required.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Us

LIVO PG Wagholi Pune

Address:
Wagholi, Pune, Maharashtra, India

Phone:
+91 74991 16449
+91 84950 30070

Email:
info@livopg.com

Website:
https://livopg.com

For any privacy-related concerns, accommodation inquiries, resident verification requests, or data protection questions, please contact us using the information above.